Chatbots for Saas Business Freshchat
Chatbots for SaaS: The Perfect Growth and Innovation Tool Chatbots are mostly used for selling stuff (41%), helping customers (37%), and marketing (17%). About half of consumers feel like chatbots stop them from talking to a real person. When chatbots are top-notch and people are involved, they can get high response rates, like 80-90%. More…
